Veterinary clinician examining a golden retriever
For Pet Owners

From a Health Concern to the Right Care

Meridian's digital services help pet owners navigate appropriate care pathways — from initial teletriage through to appointment booking at the right clinic.

Your Care Pathway

Simple. Clear. Appropriate.

01

Health Concern

You notice a change in your pet's health or behaviour. You need guidance on what to do next.

02

Teletriage

Use Meridian's teletriage service to assess the urgency of your pet's condition and determine the right next step.

03

Care Pathway

Receive a clear recommendation — whether that is home monitoring, a routine appointment, or urgent care.

04

Appointment

Book with the earliest available slot at the nearest appropriate clinic, matched to your pet's specific need.

Teletriage

Is Your Pet's Situation Urgent?

Not every situation requires an emergency visit. Not every concern can wait. Meridian's teletriage service helps you make the right call.

Answer a short clinical questionnaire and receive guidance on whether your pet needs urgent care, a routine appointment, or can be monitored at home.

Teletriage will be available through the Meridian digital portal.

Animals We Support

D

Dogs

All breeds — small, medium, large and giant breed dogs.

C

Cats

All domestic cat breeds and species.

E

Equine

Horses and related equine species.

E

Exotic

Specialist care for exotic and non-standard companion animals.

Telemedicine

Remote Consultation When You Need It

Meridian's telemedicine services will allow pet owners to consult with a veterinary professional remotely — for non-emergency concerns, follow-up consultations, and ongoing health management.

Telemedicine — In Development

Ready to Book an Appointment?

Contact Meridian to book an appointment or to find the most appropriate care pathway for your pet.